Custom designs take 3-6 weeks.
Build your own designs can take anywhere from 2-4 weeks to get in the mail.
I stand by my products and my design process. If you get your ring in the mail and don't like it, you have 3 days to request to have it remade. All you would need to pay is any cost difference for the remade design.
Yes and no. Diamonds are the hardest naturally occurring substance on Earth which makes them Ideal for recycling. However, diamonds can still chip. Even freshly mined diamonds can be chipped.
That is why it's important to work with a specialist. I visually inspect all my stones before sending them off to be set. Additionally, if you are unhappy with the quality of your stone you have 3 days from your purchase to request a remake.